COPPI Form

The performance of the joint industry protocols – Code of Practice for the Press Industry (COPPI) and Environment Standards for the Press Industry (ESPI) are overseen by the Press Industry Review Body who produce an annual report for the Joint Industry Committee (JIC).

The Review Body has responsibility for monitoring each performance area within the supply chain so that accountability and enhanced performance management can be achieved. To aid this monitoring the Review Body has compiled a “Compliance Analysis Form” to ensure that complaints are reviewed and scrutinised within the industry.

This compliance analysis form is designed to provide statistical analysis for the Review Body so that improvements and/or amendments can be made to COPPI and ESPI. The compliance analysis form is also part of the Compliance and Complaints procedure 10.2 in COPPI. Where a complaint escalates to a point where procedure 10.2 is activated, trade associations and affected parties must keep records of all registered compliance analysis forms which will be sent to Review Body co-ordinator. The Review Body does not adjudicate on individual complaints.

Before completing this form please ensure that you have reviewed COPPI, in particular section 10 – Compliance and Complaints.

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COPPI STANDARDS

1.1 - 1.3 Terms and Conditions of Supply

2.1 - 2.5 Supply Management

3.1 - 3.5 Delivery Timeframes

4.1 - 4.15 Delivery Standards

5.1 - 5.9 Unsolds Returns Management

6.1 - 6.9 Customer Service

7. 1 - 7.9 Communications

8.1 - 8.10 Invoicing and Payment

9.1 - 9.6 IT Utilisation

INDIVIDUAL STANDARD e.g 8.8



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COPPI1

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